General
At Simtro energija d.o.o. we respect your right to privacy and are committed to protecting the confidentiality of personal data and the privacy of visitors to our website. We use the personal data we collect only for the purposes for which you provided it. This statement explains how we process your data and what rights you have in relation to data protection.
Data controller
Simtro energija d.o.o.Žice 41a, 2233 Sveta Ana, Slovenia
VAT no.: SI49599135 · Registration no.: 6043119
Email: simtro.energija@gmail.com · Phone: +386 2 7205 071
Contact form
You can send us an enquiry using the contact form on this website. For this purpose we collect the following data, which you provide voluntarily:
- full name*,
- email address*,
- phone number,
- subject of the enquiry,
- content of your message*.
Fields marked with an asterisk are required, as we cannot reply to your enquiry without them. We use the data only to reply to your enquiry and for any further business communication that you initiate. The legal basis for processing is your consent, which you give by submitting the form.
The message from the form is sent via our mail server to the mailboxes logistika@simtro.si and simtro.energija@gmail.com. The latter is provided by Google (Gmail service), which acts as the email service provider. We do not pass your data on to any other third parties.
Protection against misuse of the form
To prevent mass sending of unwanted messages, the server temporarily stores a hashed (irreversibly transformed) form of your IP address when you submit the form, which it uses to limit the number of messages from the same address. This data is not linked to the content of your message and is not used for any other purpose. It is deleted automatically when the time window expires.
Technical data about visits
When you visit the website, the hosting provider automatically records technical data in the server logs (e.g. IP address, time of visit, browser type) that is needed for the operation and security of the server. We do not use this data to analyse visits or identify visitors.
Cookies and external services
This website does not use cookies and does not include any visitor tracking tools (e.g. Google Analytics). Fonts and images are loaded directly from our server. Links to Google Maps, OpenStreetMap and Facebook only open when you click them. From that point on, the privacy policies of those providers apply.
Retention period
We keep enquiry data only for as long as necessary to fulfil the purpose for which it was collected, or until the expiry of statutory retention periods (e.g. if the enquiry leads to a business relationship).
Your rights
Under the EU General Data Protection Regulation (GDPR), you have the right to access your personal data. Under the conditions set out in the Regulation, you may also exercise:
- the right to rectification,
- the right to erasure,
- the right to restriction of processing,
- the right to data portability,
- the right to withdraw consent at any time, without affecting the lawfulness of processing before the withdrawal.
You can send us your request at simtro.energija@gmail.com or by post to the address above. If you believe that the processing of your data is unlawful, you have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia (www.ip-rs.si).
Changes to this policy
We may update this policy from time to time. The current version is always published on this page. In case of differences, the Slovenian version applies.